Reviews & Testimonials for Mau Ke Mana, Page One

Mau Ke Mana is the most trusted and reliable travel agency in Indonesia, read Page One (see Page Two) of our over 250 testimonials and reviews from customers in more than 40 countries.

Argentina Argentina | australia Australia | austria Austria | Belgium | Brazil

Bulgaria | canada Canada | China | Czech Republic | Denmark

finland Finland | France | Germany | Hong Kong | hungary Hungary

Indonesia | iran Iran | Ireland | Italy flag Italy | Japan | jordan Jordan

Korea | Kuwait | Latvia | Lithuania | Malaysia

Malta | Netherlands | New Zealand | Norway

Philippines | Poland | Qatar | Russia | Singapore

Slovakia | South Africa | Spain | Sweden | Switzerland

taiwan Taiwan | Thailand | Turkey | Ukraine | UK | USA


Expert Recommendations

This is Page One of our testimonials, showing countries A-K. For countries L-Z see Page Two, or click the names of the countries above.

Argentina Argentina

I definitly reccommend Chris as your “Travel Agent” because he is a very hard-worker. He always suggests you better itineraries in order to save money and time. He was very helpful to us. Terima kasih Chris!

Aldo Galante, Buenos Aires, Argentina

Mau Ke Mana was really helpful and I definitely recommend them as Indonesian tourism adviser. They helped me book train tickets for our trip from Jakarta to Yogyakarta. While waiting our flight in Singapore to Yakarta we emailed them to ask which was the best way to get to the train station from the airport and answered immediately with all the information we needed. Thanks for all the help Chris!!

Matias Rodriguez, Buenos Aires, Argentina

australia Australia

I cannot speak highly enough of Mau Ke Mana and Chris. Flights to and from Pangkalan Bun in Kalimantan seemed impossible to book online – my tour operator in Borneo suggested Chris and the problem was solved. I will certainly recommend this company. A huge thank you, guys!

Denise Martin, Ettalong Beach NSW, Australia

IMG_20141225_13025122Great service! What a relief to have someone over in Indonesia organising internal flights! Great information, constant contact and a very easy process especially being able to pay into an Australian Bank Account and not have to fork out for big bank fees! Will definitely use again :)

Maureen Breslin, Byron Bay, Australia

I do not leave testimonials normally however I came across this travel agent on line after scouting thru for tours hotels etc in East Java. From the first contact I found Chris to be probably the most efficient with an absolute professional approach AND HE KNOWS WHAT HE IS DOING and it shows in the results. CHRIS PLEASE COME TO PERTH for my future travel arrangement 3 bookings all so smooth Well done Chris You lightened our load. Thank You Harry and Maryke Newell

Harry Newell, Perth, Australia

WOW. What can I say? All the reviews on Mau Ke Mana and Chris are accurate. At the busiest time of the year Chris efficiently saw to all my internal travel arrangements in Indonesia. ….even working on Sunday and Christmas eve ! Great, easy to understand instructions (for one who is not so technically savvy ) and friendly advice on suggestions for tours which are outside their business main stream. You can trust these guys.

Terry Brockhall, Brisbane, Australia

Amazing service from Chris at Mau Ke Mana, I can’t recommend highly enough!
We have a reasonable number of internal Indonesian flights next year and it was becoming a nightmare trying to tie them all together and work out best routes (not to mention wondering if we’d be able to pay for them once we’d found them).
From my initial request at 9:30 one evening plus a few extra ‘what if’s’ thrown in along the way, here we are 2.5 days later with everything booked and all the itineraries in my inbox – Chris has saved me a very considerable amount of time and effort!
Thanks so much Chris, your help has been most appreciated. All the best until our next holiday in your part of the world :)

Shannon Earnshaw, Perth, Australia

Amazing service, I received a reply the same day and had my flight tickets the following day. Thankyou!!

Garry Dick, Perth, Australia

The boys have helped me out twice now with large groups of traveller’s booking internal flights. First rate service, quick response and always keen to help. Recommend using Mau Ke Mana if you want to take the hassle out of travelling in Indo.

Rod Adams, Sydney, Australia

The service I received from Chris was over and above what I expected. He booked my domestic flights as well as providing great advice on hotels and airport taxes. He was prompt and I would strongly recommend his services. Thanks heaps Chris!

Tracey Wilson, Gold Coast, Australia

Amazing service, Mau Ke Mana booked straight away after excellent communication and even re-sent my itinerary when a flight departure time changed. Thankyou!

Garry Dick, Perth, Australia

MKM arranged train and plane journeys inside Java and helped in the booking of a hotel for a very enjoyable stay at Yogyakarta. The service from MKM was efficient and response to my emails was very fast. The payment method was easy and secure. Most important was the very valuable advice given about train and plane journeys. This gave me great confidence about travelling. I would always involve MKM in any future travel in Indonesia

Mal, Perth, Australia

Thanks Chris. All went well with the flights you booked for us around Indonesia. Really appreciate how much easier you made everything. Will be using you guys again in the future & have already recomended you & your great web site.

Warren, Karratha, Australia

PN-in-Forbidden-CityIncredibly quick and efficient service. Didn’t just book our train tickets through Java but provided very helpful advice on a range of issues. I sometimes have doubts about using little known internet agents/sites – but I would now highly recommended Mau Kemana

Philip, Sydney, Australia

We recently booked flights from Denpasar to Pangkalan Bun via Jakarta and then back again through Chris. It was so simple and all our questions were answered quickly and respectfully. Chris was efficient and provided us with so much useful information. Payment was straightforward. And at the time of flying everything went smoothly. I can’t recommend Chris highly enough. Gold stars!

Susi, Adelaide, Australia

This is a good service. Its very hard to book internal flights in Indonesia from Australia. Chris from Mau Ke Mana booked our Denpasar to Labuan Bajo flights very promptly. Recommend!!

Jeannie, Hobart, Australia

Very prompt service in purchase of train tickets.

Peter, Sydney, Australia

I found it extremely easy booking my rail tickets for my trip through Indonesia with the website – “Indonesiamatters”. The process was straight-forward and I received my e-tickets quickly after finalising the details. They arrived with no problem, and the instructions of how to use the tickets once I got to the train stations in Jakarta and Yogyakarta were very helpful.

David, Sydney, Australia

I am extremely impressed at how easy the whole process was! I am leaving for Bali today and needed to organise domestic transfers. Chris was able to do this for me with a 24 hour turnaround

I was certainly weary in the beginning about using an unfamiliar site but as it was recommedned by intrepid tours and after reading all the testimonials, and now my own experience with MKM, I will definitely recommend this site to all my friends travelling to Indonesia

Thanks again for all your help Chris!!

Anna, Melbourne, Australia

Many thanks to Chris for organising my train tickets between Surabaya and Yogyakarta …emails were prompt and informative. The process for payment was clearly outlined and I had the tickets within a couple of hours payment. Chris also provided extra information for places of interest in Surabaya . I’ll definitely use MKM for my next trip.

Sue, Wollongong, Australia

This is the second time I have used this excellent service to book train tickets several months in advance to arriving in Indonesia for a family holiday . Trains on Java are often fully booked weeks ahead ,especially during Indonesian holidays and I had found trying to pre book tickets online from overseas to be impossible. We find train travel to be far more comfortable and enjoyable than hiring a car with driver. ‘Mau ke mana’ provides a valuable service . Thanks Chris.

Karl Fairhurst, Fremantle, Australia

Absolutely blown away by Chris’ efficient & comprehensive contact with me!
It was so difficult to book flights from Canada as sites crashed & had trouble accepting forreign cards. Thank goodness for Chris! He is obviously fantastic at what he does, not only did he book my flights promptly but included incredible extra info for our trip! Chris rocks!

Erin, Sydney, Australia

I was a sceptic but everything worked. I requested a train booking. A reply came back asking which time and which class. Invoice. My payment. E-ticket arrived. Smooth as…what an excellent service! So glad I stumbled onto the website.

Sonya, Darwin, Australia

Wonderful train journeys all organised by Chris. We were very happy with MKM, made our trip so easy and worked perfectly each time. Trains are excellent and the scenery amazing.

Lynette Ward-Musicka, Mareeba, Australia

I have been using Mau Ke Mana for over 3 years. At first, I was very hesitant using a commercial online booking agent. However, subsequent dealings, with nearly 20 different flights throughout Indonesia over the years, have proved totally satisfactory. Chris’s incredibly friendly, but very professional, assistance has made me a comitted Mau Ke Mana user. I Highly Recommend this travel company and the fabulous Chris for all Asian trravel needs. At this very moment, Chris is tying to make sense out of my vague travel plans for late February 2014. I am confident that Chris and Mau Ke Mana will present me with a very satisfactory solution. Excellent Service from total Professionals is my summation.

Jon Fogarty, Sydney, Australia

I was having problems finding a domestic flight from Medan to Banda Aceh that would hook myself, my husband and our 7 year old up with the ferry to Pulau Weh. Everywhere I looked the flights I needed were either full or expensive. I saw Chris’s site Mau Ke Mana recommended on a forum and emailed him. Within days, even though this was over New Year period, Chris got back to me with terrific options. I highly recommend this company. Thank you for your help :)

Katrina Graham, Keperra, Australia

Chris helped me book a number of internal Indonesian flights. I received excellent service and we experienced no problems during our trip. Thank you Chris- We will be returning customers.

Kellie, Melbourne, Australia

Found the company on line. Has made booking domestic Indonesian air tickets so much easier. Chris is very prompt to reply to emails and is more than happy to answer all of our questions (regardless of how many there may be!). This service has turned a potential headache into a simple process. Thanks. Will not hesitate in recommending this service.

Megan Wood, Willoughby, Australia

The trouble with booking train tickets in a strange land is that you just don’t know. It might be really easy. But, you might have to queue up for two hours and then, when you get to the head of the queue, you find that they absolutely need to see your mother’s birth certificate. And then there’s the language.

Chris at Mau Ke Mana solves all that for you. Promptly. And Clearly.

I got the pdf confirmation for my booking from Yogyakarta to Jakarta within about 6 hours of enquiring, and a lot of that time was delay at my end. This included my preferred window seat and clear instructions about where to go and what to do – all of which worked like clockwork on the day.

Plus hotel lists and weather reports for Yogya and Jakarta.

Altogether a great service. Thanks, Chris.

Franzi Poldy, Canberra, Australia

Once again Chris and his team have provided excellent service. Their knowledge and advice had been very helpful making our 3 week Indonesian trip most enjoyable.

Kellie Saint, Aspendale Gardens, Australia

Great service. Made planning, booking and paying for our train tickets very easy.
Highly recommended, especially if you like us are visiting Indonesia for the first time!

Danny, Hobart, Australia

Jamee and KurtAfter having great difficulty booking internal flights in Indonesia, we found a link to this site on a Thorntree Forum post. We clicked through and had a quick look and decided to email them. Chris responded very promptly and provided a quote that was alot cheaper than another travel agent we were referred to, who was based in Medan. The transaction was seamless. Very quick and easy. We would recommend this site to anyone who, like us, enjoys having tickets booked and paid for in advanced – as opposed to just showing up at the airport and hoping to buy a ticket on the next flight. Thanks to Chris and the team at Mau Ke Mana!

Jamee & Kurt, Gold Coast, Australia

The seemingly simple task of booking airline tickets online from Bali to Lombok proved impossible, even with a Melbourne travel agent. It wasn’t until I came across a really good recommendation for Mau Ke Mana on Lonely Planet’s Thorntree that we could succesfully book our flights. We were pretty specific about what we wanted and received all the information we needed within 24 hours and booked and confirmed our flights within the next 24 hours (and this was over the weekend!).

We highly recommend Mau Ke Mana!

Kristin, Melbourne, Australia

I have been dealing with Chris and MKM for only a few months, and the service has been really excellent. Very obliging, patient and understanding of the kinds of issues and challenges faced by those w ho travel frequently – especially when they travel solo.
MKM responds very quickly and efficiently to all questions and requests.
I love the website – very practical and useful info there.

Lea Davis, Melbourne, Australia


I recently used MKM to book some domestic flights from Jakarta-Balikpapan on Citilink.

Everything was very professional and easy, no hassles…

will continue to use this service again in future.

Thanks guys!

Perth Guy, Perth, Australia

I was a little concerned with booking tickets from Lombok to Denpasar on line as I had heard of various con artists scamming people however based on recommendations on Trip Advisor I chose Chris and am glad I did. My requests were handled promptly and the process was painless – I now have the tickets in my possession and am very happy with the service.
I would recommend Chris for your travel requirements in Indonesia

Michael Baker, Two Rocks, Australia

Excellent service by Chris. Thanks

Stephen, Melbourne, Australia

I needed to book a date- critical train but couldn’t do it myself from overseas using an overseas credit card – I was really impressed with how quick and helpful MKM proved, resolving things in no time. Thanks Chris!

Kevin Kiernan, Fern Tree, Australia

These guys are fantastic! I had so much trouble booking internal flights in Indonesia. I contacted Chris online and he organised everything. He took the hassell out of everything. Flights were booked and sorted in a few days. Chris was trustworthy and and all payments were professional and through trusted methods. I will be recommending this company to all my friends and would not hesitate to book through them again.

Cara, Exmouth, Australia

I can also recommend Mau Ke Mana for booking of flights. It was impossible to organise internal flights from Denpasar to Labuan Bajo, Flores for my recent trip out to Komodo national park. a few emails to Chris and it was done. too easy. Thanks guys!

Virginia Crozier, Sydney, Australia

These folks are great and their service is invaluable if you want to book an internal flight in Indonesia; I’ve been dealing with Chris who has gone above and beyond for us. From the initial booking and options chased up for us, through to Chris personally going to Merpati’s head office to make a change for us after our flight was changed in conflict with another flight, the service has never faultered. Great work guys; with so much dubious customer service around these days, I am never hesitant giving props to those who offer a good experience.

Mike C, Adelaide, Australia

We contacted Mau Ke Mana in order to organise flights from Lombok to Denpasar. We have been very happy with the service and information we have received in regards to flights and additional information on our upcoming trip to Indonesia. Chris has been prompt in replying to all emails and we now have tickets booked in readiness for our trip. We would definitely use this company again. Thanks

Rick Bright, Victoria, Australia

Trustworthy, efficient and friendly! I was highly impressed by the service provided by Chris at “Mau ke mana”. I have been telling my friends about it.

Chris took the hassle out of our recent train travel, suggested the best trains, provided schedules and sent our tickets by courier to be at our hotel when we checked in. What could be better than that!

Travelling by train in Indonesia is a great way to get around, see the countryside, talk to the locals, avoid the hassle of traffic jams and delays. Trains are comfortable, non-smoking, air-conditioned and generally on time. In recent years, more executive-class carriages are being added to popular routes. Trouble is it has not been easy to get schedules and book tickets in advance for those of us outside Indonesia when planning our trip. “Mau ke mana” is the way to go. We will be back!

Barbara Burr, Adelaide, Australia

I recently made enquiries with MKM about flying to Lombok as we are heading to the Gili Islands and didnt want to travel by boat. i hammered Chris with email after email about what he thought was the best way for us to get there, what if??? and what ifs???? and he always replied promptly and in a professional manner.
He kept me up to date with our ticketing when we finally decided what we wanted to do and sent me several links which will be very useful for our travels
Thanks very much for all your advice and help Chris

Tracey Hatch, Bawley Point, Australia

I have just returned to Australia after my trip from Denpasar to Jakarta by train/bus/ferry/car.
The train bookings, plane from Jakarta to Singapore and some of the
hotel bookings were made through Chris and Indonesia Matters.
They were absolutely flawless!!!
I just presented the printed voucher at each station ticket office and an official ticket was immediately printed and handed to me.
The trains were all very good or excellent and ran pretty much on time.
The air conditioning is excellent and there was plenty of food on offer on most services.
I can not recommend Chris’s booking service more highly and I loved the trains.
Thanks also to Chris for his general advice which helped to make this an unforgettable experience.

Alan Wirth, Mount Barker, Australia

I was so stressed about booking domestic flights in Indonesia. It was such a struggle! Thankfully, someone suggested MKM on a travel forum, and thank God they did! The team made everything so easy-we had a lot of hang ups including late passport deliveries, and strange layover times that we needed the team to be flexible with, and it was not an issue at all! They also made great suggestions for taxi use and hotels, even though we didn’t book through them since we had no idea what we were doing before we left. Thanks again team! I’ve mentioned you a few times in my travel blog-all positive!

Natasha, Townsville, Australia

I have no hesitation recommending Chris to organise your flights within Indonesia. For my son and I, Chris had flights quoted, booked, and E-tickets issued within hours of my first contact with him. All at a very reasonable price. Not only that, he also provided us with a lot of useful additional information relevant to travel to and in Indonesia. Thank you very much.

Marc Tomlinson, Margaret River, Australia

I really appreciate the service offerred by Chris and Mau Ke Mana, it certainly simplified the booking of domestic flights in Indonesia. The reliablity of the payment options meant security and peace of mind. Thankyou

Nicki, Albany, Australia

Wonderful service from Chris. He organised our train tickets promptly and booked the seats to see the best scenery on our journey. Quick replies to emails, very professional service. Thank you Mau Ke Mana

Lynette Ward-Musicka, Mareeba, Australia

Chris organised a train ticket for me form Jakrta to Yogya. It was all really quick and easy with no fuss. Payment was via paypal so I had no qualms whatsoever. I would definitely recommend his travel booking service to anyone in need.

Gerad, Toowoomba, Australia

So glad to stumble upon Mau Ke Mana while trying to book domestic Indonesian flights. Someone recommended your service on TripAdvisor and I couldn’t thank them enough! Chris was very helpful and efficient. He also provided us some tips and addressed some concerns regarding travels in Indonesia. I’ll definitely use MKM again. Terima kasih.

Yuki, Sydney, Australia

Thanks, Chris. Mine was a complicated itinerary involving multiple legs requiring different airlines, and it was solved via email and with a single payment. Saved me hours.

Andrew Buchanan, Sydney, Australia

A big thank you to Chris and the team at Indonesia matters. We have a young family and are heading to Lombok for a part of our next trip to Bali. I was unable to book domestic flights within Indonesia and was a little worried about arriving and having no flights organised. I searched around and found a few sites offering a fare booking service however, they were expensive. Chris only charged a small booking fee which for peace of mind was more than reasonable. We have the e-tickets now and it was so simple to pay via paypal. I would have no hesitation in recommending that you use this service as they are so professional and prompt. We will use this service every time we return. It makes Indonesia so accessible and you can plan your trip in advance. Thanks Chris for all your help.

Sue, Sydney, Australia

Just wanted to say thanks for all your advice on Indonesia.
We had a fantastic time and the flights worked really well.
The hotel recommendations were great too, just what we needed.
What a great country, the people were just lovely …

Denise, Sydney, Australia

I was recommended MKM by Reefseekers in Flores. Chris was really helpful from the first contact offering advice, plenty of options and patience with a fussy customer! We had to wait a little while for our flights to become available and he didn’t forget us – real customer service. I have flown internally in Indonesia before and have only experienced a system where you have to pay wads of cash for the flight tickets on the morning of the flight. It’s a pleasure to be able to do everything by email and arrange a super quick, secure payment with Paypal. Now I just have to enjoy the holiday!

Rhian Thomas, Sydney, Australia

The whole booking process was handled professionally by Chris. We were kept up to date all the time. Thanks to Chris and the whole team we have our flights sorted out. Highly recommended !

Andreas Hadiwidjaja, Leichhardt, Australia

austria Austria / Österreich

I recently booked a Lion Air flight from Jakarta to Manado and was impressed with the good service! All emails were answered within hours and gave lots of detailed information on anything you might want to know. Making payments through paypal is very easy, safe and free! Within two days after my first inquiry I got hold of my e-tickets! Very efficient and professional!

I’m really happy having found Mau Ke Mana flight bookings and can only recommend it – it saved me a lot of hassle with airlines that don’t accept foreign credit cards!

Martina, Salzburg, Austria.

one word: amazing!
Chris has booked us a flight from Denpasar to Maumere in an incredible speed. The entire process from us writing the first mail to him to him sending us the tickets took about 1 hour. Thanks again to Chris and his team!
two more words: highly recommended!

Markus, Innsbruck, Austria

Chris never sleeps. Although on the other end of the world I always get answers promptly. Thanks for the quick and easy support.

Christine, Vienna, Austria

I can only recommend booking with Mau Ke Mana!

Without them I wouldn’t have been able to book any ticket I needed to travel around Indonesia. There are several good reasons for booking with Mau Ke Mana. They are reliable, very fast (got the tickets within a day) and very friendly. If you have any questions, Chris will answer them immediately and tries to help wherever he can.

I’m really glad that I have found them and can only recommend them to any traveler having hassle with booking flights!

Great Service!

Robert, Steyr, Austria

Belgium / België, la Belgique

Chris , thank you for your fast and good service.
And for shore, next time i will work with you again.
voor de Belgen en Nederlanders onder ons, zeer betrouwbaar, efficient en snel.
Nergens geen problemen mee gehad. Chris doet meer dan zijn werk.

Thank you Chris

Patrick Boeren, Essen, Belgium

Mau Ke Mana saved our honeymoon !

Usually we manage to book our flights and arrange our travels quite well, but this flight from Surabay to Pangkalan Bun turned out to be a nightmare. Honestly, we tried everything and were about to give up hope … Luckily I found a positive review of Indonesia matters on a forum for travellers.
And here we are some days later: our tickets just arrived and we’re soooo relieved! Chris and David have been so professional and kind! Do not search any further: they will help you with a “smile” :-)

So looking forward to discover Indonesia!

Thanks again

Lili and Fred

Lili & Fred, Nivelles, Belgium

Chris advised us very well on the best options for our trip in Java. Since we are travelling around Christmas and New-Year, a lot of trains were already booked full, so Chris gave us all other options. Once we deciced on our trip, the tickets were booked within the day.
Chris responds to e-mails within one day, so that is also an excellent service!

Thanks Chris, hopefully the weather will be nice when we come! :-)

Caroline Suys, Kessel-Lo, Belgium

We ordered traintickets through Mau Ke Mana this summer when in Indonesia, going from Solo to Surabaya.
It was all very smoothly handled by Chris, who had tickets for us in no time and saved us the hassle of having to go to the station to make a reservation.
I only remembered to write this review now because I was cleaning out my mailbox, and remembered how easy this was.
Thanks for a good job.

Mieke loos, Antwerp, Belgium

I had to book some domestic Indonesian flights and Chris handled that promptly and impeccably; he’s also really helpful if you have any question and want some advice.

Alexis Cousein, Boechout, Belgium

Excellente agence, rapide et facile. A conseiller !

Cédric de Bellefroid, Chaumont-Gistoux, Belgium

Very clear, quick and to the point help for my train travel bookings. Thanks !

Joris, Brussels, Belgium

Brazil / Brasil

Thank you Chris and all your staff. You are awesome! All your assistance was perfect. Good and fast communication. Flights booked as requested. And the most important thing: HONESTY! Flights were cheaper than previously quoted and MKM refound me USD 200 on my Paypal account. I will definitely use your services again and reccomend to all my friends. See ya in Indo!

Mauricio Mello, Porto Alegre, Brazil

Bulgaria / България

I suppose many people know about the problem which European and other non-Asian tourists are facing when trying to purchase domestic and/or international air tickets to Indonesia. The good news is that Mau Ke Mana’s team is here to help you. I really appreciate their assistance and would like to recommend their service to anyone who is planning to visit Indonesia. Thanks a lot once again Chris and take care!

Alexander Alexandrov, Sofia, Bulgaria

canada Canada / le Canada

I was not able to book the domestic flights online that I wanted with my Canadian credit card, so I contacted MKM. Chris was super helpful and efficient. He answered promptly and was very professional. He was able to advise us on the flights available and current booking loads, informing us about a large international conference happening in Bali that was going to have repercussions for flights to and from the island. My family and I were really grateful for his help and we’re so glad that we decided to make all the arrangements beforehand. Would definitely recommend Chris’ services to anyone wanting to book a domestic flight in Indonesia!

Martina Iring, Vancouver, Canada

I was very lucky to have found Mau Ke Mana. Dealing with them was so easy – they were professional, responded promptly, and provided a great deal of helpful information, whether regarding flights or tips about the country. As Ellen from Toronto mentioned, they were also transparent thus allowing you to make your own choices. Being able to book my tickets before I left home made my travels smoother since it was one less thing to worry about; even when I had to make last minute changes, they were able to assist as best as they could. Highly recommended and would definitely do business with Mau Ke Mana again. Thank you Chris and David!

Irene, Vancouver, Canada

MKM was great to work with. They were very expedient in processing our requests and providing us the right information to make decisions on out options. They were very professional and friendly at the same time.I wouldn’t hesitate to book with them again. Chris in particular was a delight to work with.

Megan, Calgary, Canada

I am quite impressed by the efficency of the services provided by MKM. I appreciate the hints and tips. During my travel in Malaysia and Indonesia, I surely intend to use there services.

Jean-Claude Dubreuil, Montreal, Canada

After trying to book with some other tour operators in Indonesia, we found Chris and his team. They were quick to respond, transparent, and got us affordable prices. Crazy not to organize your trip with them – especially since booking directly with Indonesian airlines is a nightmare from outside of the country. Thanks so much!

Ellen, Toronto, Canada

I was nicely surprised by how quick and nice it was to deal with MKM. I couldnt book my tickets online for some reasons, and i was a bit skeptical to try their services, but at the end of the day, they helped me lot. I recommended it.

Jean-Claude HO, Montreal, Canada

Mau Ke Mana helped me booked a domestic ticket to JOG. They are helpful and responsive.

Stanley, Toronto, Canada

Chris arranged our internal flights for us. Mau ke mana was efficient and provided many useful tips.

Devin Lyons, Halifax, Canada

I just booked two train ticket from Jakarta to Yogayakarta with Chris. It was very fast and Chris was a great help. We did not want to spend a day in Jakarta on arrival and can not find a way to book our train from Canada. We are very pleased to have been able to do via Mau Ke Mana.

Sara, Montréal, Canada

We were also having difficulty buying an inter-island flight online. We have received prompt service from Chris. Thanks.

Susan, Kingston, Canada

China / 中国

Excellent service. They helped me book 2 flights and everything worked out fine. Even changed my flight for me without any hassle after the airline issued the wrong dates for the return flights. Very friendly and quick to get back to you.
I was surprised to find the airlines still not accepting credit cards but luckily there are some entrepreneurs left who can help us with these sort of challenges.
It’s a great service and I will definitely use them again for my next flight bookings.

Thanks Chris!


Raoul K., Shenzhen, China

When I think about waiting in line in train stations to get tickets when I should be on vacation – I usually feel like this picture. Chris and company helped me set up a number of different seats, no hassel, and I’ve got the main legs of my journey taken care of now, easy enough to relax and just sweat the small stuff. So glad I found you folks on the interweb.

Casey, Shanghai, China

Czech Republic / Česká republika

lenkaChris, many thanks for support with train ticket booking! For me it was surprisingly quick and smooth as I don´t read super best comments on some travelling servers about Mau Ke Mana. But I´m happy now I contacted you!

Lenka, Prague, Czech Republic

Chris helped me to organize transfer tickets from Bali to Flores in no time:-) Payment via Paypal went through smoothly. He also sent me so much useful information. Thank you! Dont hesitate to use Mau Ke Mana:-)

Magda, Prague, Czech Republic

I would like to sincerely thank Chris for his help with booking our tickets. As we are limited by time on our holiday, it is a great advantage having our tickets to Flores prearranged. Everything went really smooth, I had the tickets in my hand within two days since the first enquiry. Very reliable and fast service. Thanks a lot!

Jana, Prague, Czech Republic

Denmark / Danmark

MKM did a real great job with our domistic airline tickets – and provided a great service giving answers to all our questions – I will recomend them to all travellers in Indonesia

Carsten Brandt, Copenhagen, Denmark

Thank you so much for your patience, we changed our plans several times but still we got all the help we needed and now we can go on a perfectly arranged tour to Indonesia. MKM arranged flights and train tickets for us and we also got a lot of advice and answers to all our questions. Thanks again.

Lone Ladefoged, Copenhagen, Denmark

finland Finland / Suomi

I found this site via Google. Excellent service, they helped us book tickets that we would not have been able to book otherwise. I can easily reccomend this service to anyone.

J-P, Helsinki, Finland

France / la France

Thanks a lot for your help!!
Chris organized everything for us (very difficult those indonesian websites!!) and I am sure we will enjoy our weekend in Yogyakarta!

Héloise Degagny, Paris, France

Chris a été particulièrement efficace et reactif pour résoudre notre problème de vols. Il m’a spontanément rembourse de quelques dizaines d’euros car il avait trouve un tarif moins cher.
J’utiliserai a nouveau ses services.

Andre Tartar, Vitry-en-Artois, France

CHRIS a MAU KE MANA est tres rapide et tres competent
c’est un très bon moyen pour booker des vols en indonésie car les compagnies indonésiennes ne prennent pas les règlements par cartes bancaires étrangères , il est donc quasi impossible de booker des vols en indonésie
pour quelques euros de plus , mau ke mana vous book vos vols et c’est très facile de payer avec paypal par exemple

Jackie Leclerc, Carces 83570, France

I highly recomend any traveller in indonesia to use chris service. He actually offered me a much cheaper price than what I had previously found using the local travel agencies and the answer was really fast.
Thank you again and be sure it’s you I will be asking to for my return ticket to jakarta.
Si vous cherchez un vol interieur en indonesie je vous recommande mau ke mana,chris m’a trouve un vol en pleine haute saison rapidement et pour presque un tiers moins cher que ce que m’avaient proposes les agences locales et tout ca dans un delai de 24heures. Dorenavant c’est le systeme que je choisirai pour reserver mes vols .

Gilles Faussat, Nice, France

Very prompt, professional and friendly email exchanges to reserve our train from Jakarta to Yogya. We’ll definitely book again with MKM!

Monica MARTINUS, Paris, France

Absolutely perfect in terms of reliability, communication, etc…and with very fast response.
Very easy to order train tickets from foreign countries.

Chris also gives a lot of additional information to improve your trip.
super !

Thanks !!!

Pierre, Paris, France

Big thanks to Chris and the MKM team for helping me with train tickets!
I was quite surprised when I found out that non-indonesian credit cards are not accepted on Kereta-API (indonesian railways) web-site. So the only way was to go with MKM which I had never heard of before and I was a bit cautious in the beginning. But eventually it worked really well – Chris was extremely helpful and efficient and I got my tickets promptly. Besides Chris is a source of all kind of information that you might need during your travel)
Highly recommended!

Natalia, Fontainebleau, France

Great Job, It has never been so easy to get flight tickets.
It looked a bit suspect at first to me, but after obtaining a quotation and exchanging some e-mails with Chris, I get my tickets for a good price and everything was fine, no surprise!!

Clément, Paris, France

Germany / Deutschland

germanChris, thank you so much! You saved our holiday!
We can really recommend chris and his team.
They work fast and reliable.
And Chris extremely patient with somehow “difficult” customers ;-)

Wirklich empfehlenswerter Flugbuchungs-Service!

Liebe Grüsse aus Berlin und Erlangen


Stefanie Gross, Berlin and Erlangen, Germany

Gudrun-PassportGreat service – Mau Ke Mana booked two flight tickets for me, and also helped me on some other questions I had. It took a few days for my initial request to be answered (which they advise about from the start), so don’t worry if you don’t hear anything immediately, help will come. Would use them again, and recommend the same to others.

Gudrun Klaff, Potsdam, Germany


vielen Dank für die schnelle Unterstützung all unserer Wünsche bei der Flug- und Hotelbuchung in Indonesien!

Super Service, reibungslose Abwicklung und sehr zu empfehlen!

I can highly recommend Mau Ke Mana!

Thanks and best regards from Germany!


Robert und Jutta, Regensburg, Germany

For some reasons I wasn’t able to book my train and flight tickets for Indonesia online, so I contacted Mau Ke Mana (found the website while surfing in the internet). It was my first time booking via Mau Ke Mana and I can highly recommend it. Chris and his team helped me to find the best rates and gave me helpful tips for my stay in Indonesia. It was an awesome trip to Indonesia also because everything worked out so well with the tickets et cetera. Next time I go there, I will definitely book via Mau Ke Mana again. Warmest regards from Germany!

Pamela Djaruman, Frankfurt am Main, Germany

Excellent service! Fast, reliable and just perfect! Thank you!

Martin Meyer, Hamburg, Germany

Without them I couldn’t book a flight with lion air in Indonesia, so I was more than happy that they could help me out and replayed very quick.

Thank you so much for your excellent service!

JazzMinda, Hamm, Germany

Chris and his Team was helpful and flexible. I looked so long for good Flights in the Internet. Chris made me quickly a good price for my 3 flights..
Thank you..

Susanne, Munich, Germany

Arrived on Java just at the end of Ramadam and was very thankful to have booked our train tickets in advance via Chris … everything worked out great – many thanks!

Sally-Ann, Berlin, Germany

I write this right after my train ride to yogyakarta. Thanks for your help Chris to book our train e-tickets in advance. We were late just 45min before departure, but fast we found our way to print the tickets especially with your good explanation on your web site what to do at the station. Every thing worked really great.

Matthias, Mannheim, Germany

einfach nur klasse!!!
total problemlos, sehr zu empehlen und äußerst kompetent, freundlich, schnell und preisgünstig
Vielen Dank Chris für die Flüge Bali – Labuan Bajo und Retour.
Wir buchen gerne wieder bei Dir.

Ute Schwarz, Mönchengladbach, Germany

I booked a domestic flight with MKM and everything went very well: communication, booking, payment. This service is a real God’s send for travellers residing outside Indonesia. Of course, there is still the risk off flight cancellations, re-routings etc. which would be very inconvinient to handle from abroad. But probably Chris could help with this as well.

Björn, Munich, Germany

You booked us so fast and with low costs our tickets from Lombok do Jakarta. And the best help was your excellent description of the procedure of booking process. Thank you very much, Chris!!!
Katrin, Germany

Hoffmann, Chemnitz, Germany

Vielen Dank! Hat Alles super geklappt. / Thank you very much! Good job.

Gregor, Hamburg, Germany

Mau Ke Mana helped us to reserve/book a flight from Manado to Gorontalo (Wings Air). The whole procedure was perfect. We will certainly be using Mau Ke Mana again. Thanx a lot to Chris.

Karl+Eva Gallasch, Eberhardzell, Germany

Great Service…..Thanx!!

Klasse…kann ich nur weiterempfehlen!!

James Attwell, Frankfurt, Germany

Der Service war hervorragend, sehr schnell und zu absolut moderaten Kosten.
und das ohne irgendwelche Fremdsprachenkenntnisse meinerseits.
Nochmals Besten Dank

Guenter Engelen, Rheinberg, Germany

Reliable, helpful, friendly and fast: Very recommandable!
Zuverlässig, hilfreich, freundlich und schnell: Sehr empfehlenswert!

Thorsten, Berlin, Germany

Hong Kong / 香港

Chris and the team sorted out bookings from Jakarta for my recent trip to Bali. Having made one booking myself for another internal flight from Jakarta to Bandar Lampung, and having had to jump through several hoops to be able to pay by credit card, I figured I would try to outsource it the second time around. I’m glad I did. It all went very smoothly with minimum hassle for me. Chris and the team were very professional and timely with their responses. I thoroughly recommend their service.

Tim S, Central, Hong Kong

In past years, buying rail tickets in Indonesia has been a nightmare of lining up at ticket windows and assessing conflicting advice. This time we wanted to book a train in Indonesia before we left home in Hong Kong. We discovered that online booking and e-tickets are now possible but the stumbling block is that foreign credit cards are not accepted by the railway company. Chris at Mau Ke Mana quickly responded to our request and overnight booked the tickets and sent us the e-tickets – at a price lower than the railway company had quoted. Then, when we needed to change our date to midweek, he quickly made the change and even gave us a refund which we hadn’t expected as, it turns out, midweek is slightly cheaper.
I can thoroughly recommend Mau Ke Mana!

Dr John Wedderburn, Hong Kong

hungary Hungary

We asked the help of Chris in order to book plane and train tickets as you cannot use international bank cards when trying to buy online at Lion Air or Kereta Api (Indonesian railway service).

Chris was a great help and he replied very fast. Apart from the help with the actual purchase, he provided us with very useful information about travelling in Indonesia, which is really hard to find on the internet otherwise, even on Tripadvisor.

The Wings Air (part of the Lion Air group) flight was very smooth apart from a small delay, and the trains are quite comfortable. One thing to consider regarding the trains: it is worth to choose the Eks class rather than Business because Eks. has separate seats the back of which can be moved, AC and blankets for the night journeys. However, the AC is absolutely freezing, and I do not exaggerate at all. You should be very careful when dressing for the journey because for a European, the tempreture difference between outside and the inside the train is simply shocking. So this is a tricky one as on business you do not have this freezing cold but also you do not have the other advantages. So my tip is to be very careful with dressing (sweater, scarf, even beanies), especially with night trains, because you do not want to catch a cold.

All in all, I absolutely recommend Chris and his website, he was a huge help for us. Thank you!

Gabor, Budapest, Hungary


I have now used Mau Ke Mana for air and train tickets, and Chris never fails to come up with all the information I need and more. Fast, efficient, clear e-mails, and helpful advice on travel options in Indonesia. I live in Indonesia, and find using Mau Ke Mana much easier than booking tickets myself either online or through our local travel agent.

Emma, Jakarta, Indonesia

As a foreigner who do not speak Bahasa at all, I found myself so helpless in Indonesia until Chris came to help. He and his team were so patient in explaining out what I should do to get train tickets here and instructed me out of my confusion. I found Chris by chance on the net and I think I shall continue to rely on his help during my years-long stay in Indonesia. My heartfelt thanks to you, Chris and your team.

He Xiangqi, Jakarta, Indonesia

As an American living in Indonesia for the last year, it’s not always easy to book airline tickets with my American credit card. I’ve used Mau Ke Mana (hilarious name, btw) twice now to book tickets and Chris has always been more than helpful and prompt in his responses and bookings for flights. International travel can be stressful, and I’d recommend MKM to make your life a little easier!

Amy G, Jombang, Indonesia

iran Iran / جمهوری اسلامی ایران

To be heavenly honest, your generous replies left me totally flabbergasted. Therefore, I highly appreciate on your assistance bestowed to me. I will not forget your cordial support.

Hannaneh Abkhiz, Tehran, Iran

Ireland / Éire

Chris was great-really helpful and the price they gave us was brilliant! I’d definitely recommend the service to friends-that’s how I heard about it.

Tobin Page, Dublin, Ireland

Thank you so much! For quite a few months I had been trying to book flights from Bali to Labuan Bajo, I was beginning to think I will have to stay in Bali instead but thanks to Chris I now have my flights booked! Chris was very efficient and always prompt with his e-mails and answerered all my questions and gave loads more information and advise, all-in-all a fantastic, hassel free and speedy service. I would not hesitate to use Mau Ke Mana and Chris again!

Lisa, Donaghadee, Ireland

Spot on service – quick, reliable and very friendly. Highly recommended!

Les, Dublin, Ireland

Italy flag Italy / Italia

IMG_89411Great service! They were very helpful, clear and good prices. They know all what you need to know, and they answer quickly and precisly. Recommended!

Rossana Novati, Como, Italy

IMG_89411Great service, immediate answers and Chris was always very helpful. A reliable agency, absolutely recommendable!

Sigrid, Morbegno, Italy

Without Chris we wouldn’t have booked our domestic train tickets in advance..It is impossible to buy tickets from Italy! He was very helpful, fast and professional. I would recommend Chris and his team to everybody planning an holiday in Indonesia!

Valentina & Marco, Milano, Italy

Enrica Nicoli AldiniI have exchanged several emails with Chris regarding choosing flights from Jakarta to Bali and navigating the airport in Jakarta. Besides being extremely available and very quick in replying to my emails, he gave me some very valuable advice regarding airline options and managing my bookings. They offer to book your domestic flights for you if the airline does not accept international credit cards online. I did not end up booking via MKM for a series of reasons (none of them linked to the efficiency and convenience of this service!), but I was still listened to and assisted in a very helpful and timely manner. Plus, the website’s guides are clear and useful. I will recommend Mau Ke Mana to anyone looking into guaranteeing their journey through Indonesia is the smoothest possible.

Enrica Nicoli Aldini, Bologna, Italy

The service offered by the Mau Ke Mana staff was superlative. They booked one domestic flight (from Denpasar to Labuan Bajo) for us and they kept us updated about changes to the timetable, offering to change the flight if necessary. Chris replied to our e-mails very quickly and sent us very useful information on changing terminals in Jakarta airport. Overall, we can’t recommend Mau Ke Mana enough and we are not surprised they got expert recommendations from Lonely Planet authors.

Cosimo & Elisa, Modena, Italy

Chris thank you very much for your help
We used Mau ke mana to buy several domestic flight tickets because some airlines as batavia or mepati do not accept credit cards issued in Europe.
We do not speak English very well but Chris advised us and helped us on our itinerary
We bought several airline tickets, we never had any problems.
We realized that we paid less than the Indonesian people and this is very good for us…
Thanks for everything Chris and Mau ke mana

Armando and Alessia, Vigevano, Italy

Excellent service, staff serious, courteous and secure.
I booked flight’s ticket by Mau Ke Mana. They checked flights and companies helping me with kindly to make a choice.

Marilena Bonafede, Palermo, Italy

Chris is very kind, he give me a great help to book my flight from Jakarta to Yogyakarta.
Thanks a lot Chris

Cesare, Florence, Italy

I’ve just booked 2 flights with MKM…very quick answers and very usefull because it’s impossible to book directly with some flith company…you can pay with Pay pal!!!!
Good job!!!!!!

Paola, Cuneo, Italy

Very good service, fast and reliable. We can recommend the MKM to book flight and train, they were very helpful. The payment with Paypal is a plus. Thanks!

Elisa, Milan, Italy

MKM helped me booking a domestic flight before my arrival in Indonesia. The process was really easy, Chris promptly replied to all my queries and the fees were reasonable. Thumbs up!

Claudio, Milan, Italy

Chris is very efficient and professional, all the reply arrive quickly, complete and clear!
Mau Ke Mana offers a great usefull service that I would suggest to everyone who want to visit Indonesia.

Ilaria, Milan, Italy

Japan / 日本

Chris at Mau Ke Mana / indonesiamatters really helped me out when I found it nearly impossible to buy an air ticket online. He was prompt, upfront and honest and it really helped me out when I was in a rush to get a ticket. Thanks to Chris and Mau Ke Mana!

John Koons, Matsumoto, Japan

jordan Jordan / المملكة الأردنية الهاشمية

Nothing more to add about MAU KE MANA and Chris. Our trip couldn’t have been completed without his help, we were really lucky to find him. Excellent quick service with completing our booking plus all the extra information we need about transportation, accommodation, weather, and some tips for traveling was provided by him at the most affordable prices (lower than the agency itself) without even asking for it.

Thank You!

Basel Anz, Amman, Jordan

Korea / 대한민국

I found out about Mau Ke Mana through very positive reviews on the Lonely Planet forums, and I have not been disappointed. Chris was very prompt in responding to my emails, and was able to find air, train, and hotel options that met every single criteria I requested. I would highly recommend this site to anyone traveling through Indonesia. Mau Ke Mana는 매우 도움이 되었습니다.

Taehyun Lee, Incheon, Korea

Kuwait / الكويت

Hi there!!

Im very pleased with the service Mau Ke Mana provided me. They are very helpful and accomodating. I would gladly recommend Mau Ke Mana to anyone traveling to Indonesia :)
Like most of the travellers I also strugled with bookings on line and with them I had my problem solved.
Thanks Chris
Keep up the good work :)


Anna Majewska, Kuwait City, Kuwait

Expert Recommendations

Wanderlust MKM recommendation
Iain Stewart, Lonely Planet Indonesia author, in Wanderlust travel magazine. (Source)

Harvey World Travel logoI am a travel agent from New Zealand and had trouble booking Lion Air flights online due to foreign credit cards not being accepted. I was very dubious about contacting someone online but I didn’t have any choice. I have now completed the transaction with Chris and I couldn’t have asked for anything more in terms in service. Very happy. Thanks Chris!

Tracey, Harvey World Travel, Auckland, New Zealand

This is Page One of our testimonials, showing countries A-K. For countries L-Z see Page Two.

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