Indonesian Airline Reliability Guide

Flight Delay CartoonWhich airlines reschedule and cancel flights the least/most frequently? Get the answers based on real passengers’ experiences here.

Updated regularly, here is a guide to which airlines have the best/worst records for flights being cancelled or rescheduled. It shows all flights with our clients departing on or after 1 January 2015. For last year’s figures, please see here.

While airlines’ on-time performance/punctuality is also a concern, it is a bigger problem if the flight is rescheduled or cancelled all together. This is especially a concern for clients connecting to/from an international flight.

As independent statistics are hard to obtain and even harder to verify, we have now created our own Indonesian domestic airline reliability guide. It will:

  • Log all examples where airlines have changed/cancelled their schedules, potentially creating a problem for our clients. (By “creating a problem”, that means not a 10 minute change).

  • List other useful details: how much notice the airline gave to us/the affected clients, whether suitable alternative arrangements were made that satisfied the affected client, etc.

  • Note whether or not the airline gave – if necessary – a full refund.

This page has become another useful tool – like our more general guide, Which Airline – to help potential client choose the most suitable airline for their needs. It shows the figures for 2014; for last year’s statistics, please see here.

Airlines are listed in alphabetical order (not rank), to help you find the relevant airline more quickly.

Airline
Flights
Booked
Delayed,
Retimed,
Rescheduled
Cancelled On-time
Performance
7 1 1 79%
Batik Air logo 11 1 0 91%
Citilink logo 7 1 0 78%
83 3 0 88%
22 1 1 65%
99 17 0 74%
Airline
Flights
Booked
Delayed,
Retimed,
Rescheduled
Cancelled On-time
Performance
15 2 0 83%
Susi Air logo 0 0 0 N/A
TransNusa logo 0 0 0 63%
Trigana Air logo 48 0 6 54%
34 5 1 71%
New Express Air logo 2 0 0 86%
Totals 381 31 (8%) 9 (2%)

This table is updated regularly. Other airlines will be added if/when Mau Ke Mana clients have purchased tickets for three flights.

Below is a log of all cancelled and delayed flights affecting Mau Ke Mana clients in 2015, using tweets embedded from our Twitter account, @maukemanaflight:

Delayed Flights
Rescheduled/Retimed/Delayed Flights

Flights Cancelled
Cancelled Flights

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