Terminal 2 at Surabaya’s Juanda Airport opens today.
Starting Friday 14 February 2014, all international flights at Surabaya Airport will operate from the new Terminal 2:
Some domestic flights will also move:
These airlines will remain at Terminal 1:
However, it is not confirmed which airlines will be moving into what was the international (east) section of Terminal 1, and which will remain in the domestic (west) section.
It is hoped that the new Terminal 2 will ease congestion in the existing Terminal 1, which in 2013 handled 16 million passengers, double its intended capacity.
The airport’s increased capacity may also improve airlines’ on-time performance.
Where is it? How to get there? How to change terminals?
Artist’s impressions and the above YouTube video suggest that Terminal 2 will be located next to Terminal 1, on the east side.
If arriving by car/taxi/airport bus, Terminal 2 would be the first one after doing the usual 180-degree right turn around the car park.
To walk from Terminal 1 to Terminal 2, (after exiting the T1 arrivals hall) passengers would need to turn right and walk 5-10 minutes, perhaps past the Ibis Budget Surabaya Airport Hotel.
However, it is unlikely that Lion Air domestic passengers who are transiting Surabaya on the way to Singapore will get an airside transfer from Terminal 1 to 2; passengers would still need to pay international airport tax of Rp150 000 per person and pass immigration/customs.
We will add updates below once the situation “on the ground” becomes clearer.
Unforeseen circumstances – namely a volcanic eruption of Mt Kelud, near Malang – has resulted in volcanic ash blanketing Surabaya and the indefinite closure of the entire airport.
Mohon maaf, karena cuaca buruk. Penerbangan dari Juanda kami tutup untuk sementara waktu. pic.twitter.com/AFrsmUjbHs
— Bandara JUANDA (@sub_ap1) February 14, 2014
Airports in Yogyakarta, Solo, Malang and Semarang are also affected.
View Mt Kelud and nearby airports in a larger map
Juanda Airport recently tweeted a map of Terminal 2. In my opinion, it isn’t very clear, but others may disagree or find it better than nothing.
Unfortunately, there is no map of the new domestic-only layout of Terminal 1, just an old one floating around.
Ada yang bilang Citilink di terminal 2? Apakah benar?
I heard Citilink is in Terminal 2? Is that true?
No, Citilink is still in Terminal 1.
The only domestic airlines in Terminal 2 are: Garuda Indonesia, AirAsia and Mandala Air.
Surabaya Airport now has an inter-terminal bus from Terminal 1 to Terminal 2. It departs from what was international departures (keberangkatan internasional ) at Terminal 1.
Bis untuk ke terminal 2 bandara juanda. Berlokasi di ex. Keberangkatan Internasional Terminal 1 pic.twitter.com/SRkkagz2yP
— Bandara JUANDA (@sub_ap1) March 6, 2014
The arrival/departure point at Terminal 2 is not specified.
I’m not sure taking the bus would be any faster than walking from Terminal 1 to Terminal 2, especially if waiting a while.
Another photo from the Surabaya Airport Twitter account of the inter-terminal bus, this time at the Terminal 2 bus stop:
Bis Interkoneksi Terminal 1 dan 2 Bandar Udara Juanda mengunakan Bus Damri dengan identitas khusus http://t.co/CaOftbtavo
— Bandara JUANDA (@sub_ap1) April 10, 2014
The shuttle bus from Terminal 2 to Terminal 1 vv. in JUANDA AIRPORT, doesn’t in detailed to be informed.
How frequent the bus going, from what time to the last hour the bus be operated etc ?
Dear Mrs Anita,
I don’t know how often the bus departs. The Surabaya Airport website and Twitter account also does not answer this question.
I suspect the first/last bus departs according to need. For example, the first international flights depart about 6am; the last in the evening.
Please note also that Terminals 1 & 2 aren’t very far apart. If required, it is not far to walk.
great airport, great service may also
Although the new T2 is nice with many food merchants and ease the over capacity of T1, it’s actually quite disappointing in some aspects which is critical being an international terminal.
1) Bad road access compare to T1 where you can reach at the end of highway. You need to pass crowded and small road to reach T2.
2) T2-T1 interconnection for transit passenger is no longer convenience as in the past.
3) No atm and money-changer (I might be wrong) for an international airport is quite surprising.
4) No seating area in public waiting area.
5) Poorly design baggage claim are. The fence at turning point causes baggage jam.
There are no smoking rooms in T2. Either domestic or international
I mentioned that T1 and T2 can reach by walking since it too far. Do you have any clear direction to get T2 from T1 by walking? Previously I drive my car it takes around 20 – 30 minutes from T1 to T2.
When leaving Terminal 1 and facing the car park, turn right and keep walking from T1 to T2.
Travelling by car from T1 to T2 you have to go the long way round, so it takes a long time.
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