Citilink Best Indonesian Budget Airline

Last updated: November 30, 2011
Indonesian Travel and Tourism Awards logo

In a surprise result, Citilink defeated larger competitors – Air Asia Indonesia, Batavia Air and Sriwijaya Air – to win the Indonesian Travel and Tourism Awards prize for Leading Low-Cost Airline 2011/2012.

Citilink management was unavailable for comment about their success, but their good-looking single female flight attendants were probably quite excited:

Citilink Flight Attendants Jumping Citilink Flight Attendant Screaming in Delight Citilink Flight Attendant Thumbs Up

What is so good about Citilink?

Citilink is a budget airline operated by Indonesia’s national carrier, Garuda Indonesia. It is a similar set-up to Qantas and Jetstar; Garuda is a full-service airline for those who wish to travel in comfort, while Citilink is a no-frills airline for the budget-conscious.

Citilink shares a lot of the good stuff from its big brother:


Food and drinks available, not free - icon 20kg free checked baggage allowance iconBeing a budget airline, it is often significantly cheaper than Garuda, especially when booking a longer time in advance. Yet passengers still have a free 20kg checked baggage allowance, and no hidden/extra fees for seat-selection, fuel surcharge, etc. Food and drinks are available for sale on board; unlike Air Asia you do not need to pre-order it.

To compare Citilink with other Indonesian domestic airlines in more detail, please see here.

Citilink used to operate all its flights out of Surabaya, but later started several flights from Jakarta. Here is a current route map:

Citilink Indonesia Route Map
Please click twice for full-size

The future for Citilink

Citilink recently started receiving new Airbus A320 planes. The Jakarta Post reports that in 2012 Citilink will use this larger fleet to:

  • - Fly its existing routes (see map above) more frequently.
  • - Commence flights between Jakarta and the following cities: Palembang (South Sumatra), Pekanbaru (Riau) and Yogyakarta (Central Java).
  • - Serve 4 million passengers, roughly double this year’s projected figure.

The future certainly seems more promising than for last year’s winner: the now-defunct Mandala Air.

How to fly with Citilink?

It is easy. Just fill in this enquiry form and select Citilink as your preferred airline.

Citilink Indonesia logo

3 Comments on Citilink Best Indonesian Budget Airline

  1. avatar obada Says:
    January 1st, 2012 at 4:45 am

    interesting thanks for sharing

  2. avatar Chris Says:
    February 25th, 2012 at 1:32 pm

    Citilink might suffer a drop in popularity (and some complaints from angry passengers) with a new policy of charging everybody for seat selection: Rp25 000 per person for online when booking, or Rp50 000 when checking in.

    Even budget airline AirAsia (the airline with the most fees added later) gives people the choice of selecting a seat – cost Rp20 000 – or being assigned one at random. Passengers travelling alone generally choose the latter option, while passengers with friends/family choose the former so they don’t get split up.

  3. avatar Alvin-Jr Says:
    July 10th, 2012 at 3:31 pm

    “Citilink might suffer a drop in popularity (and some complaints from angry passengers)…”

    You think AirAsia and other LCC doesn’t have angry passengers?? Even I have lots of complaints about Singapore Airlines, and started to look other airlines for certain routes since 3 years ago. But apple to apple, I’m sure Citilink is still at top among LCC.

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