Independent research answers a common question about Indonesian airlines.
One of the more frequently asked questions the author receives about Indonesian airlines is about the recommended airline’s safety record. It is relatively difficult to answer the question using independent research and statistics, until now.
A new website uses “recognised industry processes and organisations” to rate the safety (and quality) of airlines around the world to help passengers make an informed choice. It claims to provide:
an objective A-Z portrayal of the global airline industry with an industry first transparent airline safety rating system.
Seven Indonesian airlines were rated; the results are below. To give a more complete picture, the table also includes some additional measures of safety:
Sources: Airline Ratings, EU Blacklist Indonesia, Wikipedia
![]() ![]() ![]() Lion Air Deaths: 0 |
![]() ![]() ![]() ![]() ![]() ![]() ![]() Air France Deaths: 228 |
One industry commentator has questioned how Air France received a six-star rating when pilot error caused a 2009 crash killing all 228 passengers and crew, while Indonesia’s largest airline Lion Air received two stars with no fatalities. AirlineRatings.com editor-in-chief Geoffrey Thomas responded:
We use ICAO and IATA’s Operational and Safety (IOSA) audits, as you suggest the EU black list, the FAA assessment and then fatalities over the past 10 years…. [Lion Air] failed the IOSA audit, is banned from the EU and the US and tragically passengers have lost their lives.
The last fatal Lion Air crash was in 2004, using an aircraft type (MD-82) that is no longer in service, landing in heavy rain. Seven-star airlines Qantas and Singapore Airlines have had similar accidents.
Obviously, it is not possible for websites like these to cover every airline. The following are not rated:
For the others, the standard response is that Mau Ke Mana doesn’t sell tickets on airlines it has safety concerns about. Also, the author has personally flown on most of these airlines and would happily do so again.
Hi,
I wanna ask about the newest status of Lion Air. Is it safe? What about service and so on?
We’re gonna fly with Lion Air to Bali next December. And unfortunately, we already booked it. After that, we saw some experiences with this airline, it’s not so really nice to know that. Could you give us some Info?
Thanks!
Hi,
We are 6 Italians and we booked a flight with Thai AirAsia. Is it so dangerous such as the Indonesia AirAsia? I’m really worried….
Hi, How safe is Sriwijaya airlines? We have a flight from Pandang to Jakarta and I’m kinda worried. Thanks any information will help.
Hello
I want to go to Pangkalanbun from Jakarta in order to see orangutans.
But there is a problem, I have a big big fear of planes, but I can controle it.
But, I should go with trigana and Im really afraid about their safety.
Are the planes very old?
Do you think is safe or should I cancel the travel?
Thanks.
I cannot see trigana at the web airline ratings, it appears as rating pending.
What about kalstar and trigana air?
HI… I WANT TO FLY FROM JAKARTA TO BALI… WHAT IS THE BEST SUGGESTED AIRLINE FOR THIS…
Hi.
We have read that Garuda Indonesia will start the route Jakarta to Pangkalanbun this year.
Is it true?
Thanks.
on the basis that Trigana has two stars does it make it safer than Kalstar which appears not to be rated. I am quite nervous of flying with any Indonesian airline!
im taking Lion Air for the first time from Palangkaraya to Jakarta. Is it a reliable airline?
Hi,
I am flying from Singapore to Sorong via Jakarta, with the second leg Jakarta-Sorong with Xpress air.. as it is a 5hr30min flight and I am a nervous flyer, I am very worried about their safety record. Could you please shed some light on this?
Also would you advise against such a long flight with a slightly sub-standard airline? This flight does run 1x/day without a problem for the past couple of years, but I am still worried.
The other option is to fly Singapore-Jakarta-Makassar-Sorong using Garuda for every flights, but obviously this involves changing twice which is less than ideal.
What would you suggest based on comfort and safety record?
Many Thanks,
Eleanor
I wonder if you can advise which is the best airline to fly one way from Jogjakarta to Jakarta. I am a nervous flier. I am concerned about safety records and aged planes. I know Citilink offers reasonable priced flights. But I would rather pay more to feel assurance of safety. Also – Citilink is in process of getting new A320’neo planes. Are chances high or low of getting a new plane on commuter flight? Thanks in advance for advice.
Hi Chris,
Many thanks for all your responses; I’ve been reading through them and find them informative.
I’ve read that the haze right now is affecting certain airline routes within Indonesia.
We are planning to fly from Bali to Lombok. Do you know if these areas/routes are affected by the haze?
What is the safety record of Garuda airlines flying this route? Thanks again
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what about kal star and trigana on the route from surabaya / jakarta to Pangkalan Bun?